Wishack Online Return Policy
Wishack Online is proud to offer 30-day, hassle-free returns on all purchases. If for any reason you decide it is necessary to return a product, you will be refunded the purchase price less the cost of shipping and handling both ways. In order to offer you the most detailed return information, we’ve put together the following list: For orders that were eligible for free shipping, our shipping cost will be deducted from your total refund.
We do our best to make the return and exchange process as simple and efficient as possible. A few exceptions to these policies include gift cards or gift vouchers that have been purchased by another party. Personalized items as well as made-to-order items are not eligible for a return. These items are clearly marked as non-refundable.
What to Do if My Order Arrives Damaged?
No one wants to receive their long-awaited purchase only to find the box ripped and the item damaged. In order to avoid this, we work with our manufacturers to ensure each product is properly packaged before it is shipped. In the rare case that an item does arrive damaged or has missing parts, please contact our Customer Service Team within 48 hours of having received your purchase. We would be happy to have replacement parts or hardware sent directly to you.
What to Do When Returning with White Glove Delivery:
At Wishack Online, we are dedicated to offering a simple return policy even on Truck Freight and White Glove deliveries. For more detailed information, please call our toll-free customer service number: 1-800-409-3714 or e-mail us at firstname.lastname@example.org.